No. The robots and process automation we build can only be experienced. The robots are digital and don’t look like the Jetson cartoon.

Think of the internet. You can’t see it but it just works. That’s how our Robots work.

We will require a minimum of 6 hours of your time on a Zoom call broken in 2-hour increments.

It will require a minimum of 24 development hours of time.

This time is broken out over a minimum of 3 to 6 months to see the first process automated.

The Robots work 24/7 and don’t take breaks. They execute as soon as a set condition is met.

Please book the Discovery call and we’ll explain the entire process.

This depends on what service you subscribe to. If you subscribe to our Monthly Robot as a Service we own the entire intelligence and you get the benefit for the monthly fee.

If you want to own the Robot you will have to pay for the development costs.

The robot as a service is where we don’t charge you development costs but just a recurring monthly fee that includes development and maintenance.

We can go over more options during the discovery call.

If it’s work being completed behind a Computer Screen and it’s structured data it can be automated.

Robotic Process Automation (RPA) refers to the use of software "robots" that mimic tasks usually performed by humans. These robots are especially helpful for automating rule-based processes that require interaction with multiple, disparate IT systems. It is widely expected that in the Fourth Industrial Revolution, clerical work will be automated the way industrial robotics automated production on the shop floor.

There is quite a bit of overlap between automation and outsourcing since both make it easier for your company to handle core business processes. However, Business Process Outsourcing (BPO) takes more of the workload off your hands. BPA just streamlines processes you’re handling in-house while BPO turns specific processes over to a specialized outsourcing company.

Another solution you’ll hear talked about is Robotic Process Automation (RPA). This type of system lets you “outsource” to an automated system. It’s sort of a middle-ground between BPA and BPO. Which solution will work best for you depends on your company’s exact needs and what type of process you’re trying to improve.

If you can solve 1 key business problem and save time that directly translates into money savings generated.

You’ll often see automation and/or outsourcing marketed as a solution to problems currently facing your business, such as late payments in the AP department. But what if your current system seems to be working fine? Sure, there’s always room for improvement but is there a reason to change how you handle your business processes if things are overall okay?

There are several advantages to automating and outsourcing that you can enjoy even if you’re not trying to solve a specific problem. One of the biggest is saving money. You’ll be cutting back in labor and processing costs whether you automate or outsource a business process. You can also speed-up your business processes, automate record-keeping, and make catching errors easier.

Automation or outsourcing is perfect for repetitive tasks that would otherwise take up lots of employee time. These include collecting and entering invoice data, checking spreadsheets for errors, generating purchase orders, double-checking expense reports, and filing paperwork.

For processes that you want to keep in-house, the more you can automate the more you’ll lower costs and error rates. You’ll also be freeing up employees so they have time for tasks that do need a human touch.

If you decide to outsource a process then you don’t have to worry about it much at all. You’re hiring someone else to handle all the time-consuming parts of the task.

This depends a lot on your use case. RPA is suitable for automating repetitive tasks that are rule-based and well-defined. A good example is copying and pasting data from one application to another. On the other hand, if you need to extract data from unstructured documents or to make predictions based on large datasets, AI will be more appropriate.

However, do note that RPA and AI are not mutually exclusive. In fact, many enterprises are now combining both RPA and AI to automate complex processes on a straight-through basis. This is also commonly known as Intelligent Automation or hyper automation.

In general, no. RPA belongs to the category of low or no code software which are suitable for business or non-IT users. Such software typically has a graphical user interface which allows users to perform actions through simple drag-and-drop. Hence, the learning curve for RPA software tends to be much lower.

Strictly speaking, no. RPA traditionally works best with structured data and rule-based processes. Having said that, most RPA software vendors have expanded their product offerings to encompass the broader category of hyper automation which includes intelligent document processing.

One such example is invoice processing. In this use case, RPA is used to automate the grunt work of retrieving emails, downloading the attachments (i.e. invoices) into a folder, and creating the bills in the accounting software (mainly through copy and paste actions). On the other hand, AI is deployed to intelligently “read” the invoices, and extract the pertinent information such as invoice number, supplier name, invoice due date, product description, amounts due, etc.

Many people often make the mistake of referring to Robotic Process Automation (RPA) as a glorified macro. While there are definitely similarities, a RPA software is inherently much more powerful than a simple macro script. For example, the use of RPA provides the unique ability to integrate multiple, disparate IT systems at the User Interface (UI) level. Furthermore, most of the enterprise RPA tools place a lot of emphasis on governance, which is not something you get with macros or scripts.

Yes, RPA bots are now commonly augmented with machine learning skills that enable them to learn from the data processed and perform better in future, for example making better predictions about customer or employee churn. In addition, many platforms are now using AI to analyse business processes and suggest suitable ones for automation. It is predicted that in future, AI algorithms will even be helping to automate automation itself.

The key to successful implementation of Robotic Process Automation (RPA) is change management. Many business leaders commit the mistake of viewing RPA as just another IT project when in fact, it is all about its people.

Fears by employees about job displacements are understandable, and over-hyped. At the end of day, employees are simply looking for an equitable distribution of the gains from automation. This is what one of our clients (who by the way is extremely successful in introducing automation) has to say - "We use automation to help our employees increase productivity amid a tight labour market. As long as our employees remain open to retraining, the company will never allow automation to take their jobs away!"

It’s true that automating or outsourcing does give more people access to some sensitive company data. That’s why it’s so important to choose a reliable, trustworthy supplier to work with. When properly managed, automation and outsourcing can actually help you increase security.

Companies dedicated to handling automation or outsourcing solutions can offer specialized security that isn’t always available to your company, especially if it’s a smaller business. Here at Capex CPA, we understand that you need to keep your information safe just as much as you need a more efficient system. Ease of use and security compliance are hallmarks of our software.

Automation or outsourcing will help you cut costs. But it’s hard to make a general statement about exactly how much money you’ll save or what automation/outsourcing will cost your company. The exact price will vary depending on which supplier you go with, which process you’re automating or outsourcing, and how heavy the workload is. Across the board, our clients typically break even in 9 to 12 months and see additional reductions in processing cost over time.

It’s pretty easy to get started with either automation or outsourcing. In both cases, though, the transition will go more smoothly if you have a plan in place. With outsourcing, you need to get things ready for a smooth transition from handling everything in-house to working with a third-party. And for automation, you’ll need to prepare for changes in how your departments handle familiar processes.

Start out by deciding what goals you want to achieve with automation or outsourcing. First, take a good look at your current process to find out what works and what doesn’t. Next, decide what you want things to look like when you’re done implementing your new process. That’ll give you and your provider a goal to work toward.

Ideally, the automation or outsourcing supplier that you choose to work with is going to help you through the transition process. It’s very important to chose a supplier with good customer service who’s committed to making sure your new solution actually works for you. At Capex CPA, we have a near-perfect implementation rate (in contrast to the industry standard, where only 1/3 of implementations go as planned). We’ll work with you closely to develop a solution that fits your needs exactly. Contact us today to get started developing an automation or outsourcing solution that will fit your company’s exact needs.

Robots are great for repeat processes and are not that great at task switching. We can build multiple robots to manage different tasks.

Let’s start with your most painful one.

We can build automation to help you in reaching out to new leads that reach out to your business automatically.