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*Prices may be adjusted up or down due to complexity of your business. Please reach out to us for a custom proposal

 
 

FAQ’s - Monthly planS Edition

  • We literally wrote you a letter.
    Please read it https://capexcpa.com/openlettersmallbiz

    But in short, you should choose us because we are the BEST.

    Award-Winning:
    We are proud to help our clients grow and obtain a track record of success. We received notable recognition from Quickbooks Firm of the Future 2017 as one of the Top 3 Cloud Accounting Firms in Canada and Top 15 Worldwide. In 2018 our firm was recognized and ranked as 2018 Top 50 Cloud Firms in North America. In 2019, we were recognized as 2019’s Top 100 ProAdvisors from Intuit insightful accountants. We had the opportunity to speak at 2020’s CPA Ontario on Technology and Ethics. This was quite an honourable experience as this is the main fraternity for CPA’s. In 2021, we joined the elite Better Business Bureau as a trusted and vetted provider of Accounting and Tax services. In 2022, we are ranked as one of the Top 3 Best Rated Accounting Firms in Mississauga from ThreeBestRated. We made the Top 100 Quickbooks Proadvisors list for 2022.

  • Not hard at all. We handle the entire process. Try us out for 30 days for FREE

    Just give us a call at 416 903 4040 and judge your own experience.

    It all starts with filling out a request for a proposal and having the below documents together.

    Here’s all that you need to come over to us and leave the dark side.
    1) Articles of Incorporation
    2) Last Corporate Tax return filed
    3) Last Personal Tax return filed
    4) Access to your Quickbooks Online software
    5) CRA Authorization (We’ll send you this)

    Try us out for 30 days for FREE

    Some clients that come to us are still working with their current Accountant to try us out and then if they like it we just send one letter and port your account over.

    It’s seamless for you!

  • We manage the following account connections:
    Starter plan = 2 Bank or Credit Card connections

    Growth Plan = 4 Bank or Credit Card connections

    CFO Plan = 6 Bank or Credit Card connections

  • There are really 4 taxes you have to understand and how they work.

    Personal Taxes: This is a tax that everyone in Canada pays. It’s based on your income and it doesn’t matter if you have a Corporation or not you will still be required to pay personal taxes based on income tiers.

    Corporate Taxes: This is based on your net income which is Total Revenue minus Total Expenses = Net Income. The total corporate tax is roughly 12.5% of this net income. If you have a loss we can claim that loss on Schedule 4 to apply the loss of the current year to the prior year resulting in a Corporate REFUND.

    Payroll Taxes: This is based on a few metrics such as the Employee’s Gross Payroll + CPP Employee + CPP Employer + EI Employee + EI Employer + Income Tax Deductions. These taxes are submitted on a monthly basis by the 15th of the month. We generally have clients set up a proper payroll solution which automates all the tedious tasks related to Payroll management.

    HST Taxes: This taxation commonly known as sales tax is basically the following. Total Sales take 13% and Total purchases take 13% and the difference is basically what you owe in Taxes. If you make under $400,000 a year we can see if the Quick Method of HST makes sense for you which is Total Sales + 13% HST and the total of that is multiplied by 8.8%. Whatever is the lowest we choose that option and file the respective elections.

  • We will provide you with 30 days of trial experience of how Accounting support would be with us.

    Please see this link here to see more details on the 30 days cloud challenge program.

    https://capexcpa.com/30days

  • Very involved. If you want to speak to Jag just book it directly into his calendar using http://www.calljag.ca/

    Jag reviews every Corporate business client’s final deliverables before clients see it.

    Jag takes your experience at Capex very seriously. You can email him at Jag@capexcpa.com and he’ll respond to you almost instantly.

    He’s always working. Like Jarvis.

    To get directly into Jag’s calendar please visit http://www.calljag.ca/

  • Yes. We use Karbon as our secure portal and all you need to do click on a ‘magic link’ and you get a user name/password. You can then upload anything that we ever ask you for. You can comment and upload files in a secure way.

    Our clients LOVE Karbon and we love Karbon too!

    In fact, Jag our Founder is a Council member for Karbon 1 of 9 helping the industry move into the Future of Accounting technology.

    https://karbonhq.com/client-management/

  • Imagine you walk into a Suit shop and want to buy a suit or clothes for yourself. Buying a custom suit versus the one off the rack will feel different.

    Our AI plans use AI to create a custom tax and accounting program for you.

    Try our Jarvis AI system which is 24/7 available for you to book and helps us collect keywords on you resulting in complete Tax and Interest savings.

    Welcome to the Future.

    Meet Jarvis

  • We use top security for Accountants. It’s called Practice Protect. We save all your documents on a cloud encrypted storage. We also have support from our 24/7 IT team to ensure your data is as secure as possible.

    In this day and age, anyone can be hacked. We have made every attempt to safe guard ourselves from this unfortunate event.

  • We believe in supporting our clients. We have 24/7 robots available for you and we have a human team available when they aren’t sleeping.

    More importantly, we have one dedicated email address for our entire team “Support@capexcpa.com

    We have a dedicated 24/7 Reception service which ensures we don’t miss your call and if we are unavailable we will always call you back. You can always leave a message with our reception. Available at 4169034040

    This keeps things very simple to ensure your request is processed in a timely manner.

  • We are always here to help our clients. We really like using Email and prefer you send us an email with your concern at Support@capexcpa.com

    If you need to show us something we prefer if you use Jarvis

    We can jump on a Zoom call and discuss your concerns or needs.

    If you like to keep it old school we can meet you at our Mississauga Office at 120 Traders blvd east unit 109 in Mississauga Ontario.

    So in ranking order.

    1) Email Support@capexcpa.com
    2) Jarvis Ai Support
    3) Human support on Zoom
    4) In-person support at the office

  • Bookkeeping is the process of record keeping. You can do the bookkeeping process yourself but it’s time-intensive.

    We created a DIY program that you can review here.

    On our business plans (Starter, Growth and CFO) we handle the bookkeeping process for you.

    https://capexcpa.com/bookkeeping

  • Your bookkeeping is in real-time so it’s being completed all the time. We do bookkeeping reconciliations on a monthly or quarterly basis based on when the bank and credit card statements are sent to us.

  • We can understand that you may feel that you need to reduce your accounting fees. You have to look at these plans as a solution. We want to add more value to your business than what you would ever pay us through Tax and interest savings.

    Comparing us to the industry is like comparing apples with oranges. You can judge your own experience through our 30 days Free https://capexcpa.com/30days

    The biggest time suck is Bookkeeping you can do it yourself following our 12 steps of bookkeeping and we can just handle the Year-end Annual work for you.

    Ultimately, you get what you pay for and we recommend you do your research before hiring an Accounting firm.

    Bookkeeping plans = https://capexcpa.com/bookkeeping

    Annual Tax Plans = https://capexcpa.com/annualplans

  • We understand that some clients prefer to have their own bookkeeper. We have in-house bookkeepers that help our CPAs but ultimately if you are looking at hiring a separate Bookkeeper we can recommend you to some of the below for your bookkeeping.

    Once your bookkeeping is done you can come back to us for your Annual Tax work.

  • Similar to Doctors in Accounting there are different types of Accountants and some like working on Tax (Like us) and some like working on Audits. We can help you secure these Financial statements if you need.

    Is your bank asking for audited financial statements? We can help you by preparing your books and getting you ready for the audit by representing you and your company books to the external auditors. We do this by executing key preliminary testing to help minimize exposure areas. We finally finish the preliminary audit by providing you with a management letter with areas that need to be reviewed/fixed.

    We are tag-teamed with LPA firms that provide us with Reviews and Audits at a discounted rate.

    We can pass the discounted rates over to you.

    We don’t do any of this work in-house. We find it boring.

  • There are no hidden fees. Seriously.

    We give you 30 days to try our way of doing accounting for FREE.

    https://capexcpa.com/30days

  • All of our Accounting plans are month to month and can be cancelled with a 30-day notice.

    We will wrap up your file and provide you all the details in one neat folder that you can port into whichever accounting firm you would like to go to.

    We don’t want to hold any client down to us because it’s the product/service that should do that not contracts.

  • Yes, your accounting software subscription and receipt management subscription fees are included as part of our solution on the Starter, Growth, CFO plans.

  • We manage payroll and salary slips for the Owner manager only on our plans.

    If you need payroll support for your employees please see our CFO plan or see our add-on’s on the payroll.

    Please note we can automate your payroll so the costs are relatively low and it’s super easy to manage your own payroll.

    Most Canadian business owners manage their own payroll.

    https://capexcpa.com/payroll

  • Yes, we help our CFO clients with any Payroll support requirement. If you want to stay on our Starter or Growth plans you can just book our payroll micro plans as add-ons.

    The reason we charge separately for payroll is that it’s a very tedious calculation.

    We can help to automate your payroll and even train you on your payroll so you can manage this yourself.

    https://capexcpa.com/payroll

  • On our Starter and Growth plans we don’t cover CRA Reviews and Audits and Payroll for employees. These are add on’s and can be reviewed and booked directly from our website.

    If you want CRA protection please consider our CFO plan.

    https://capexcpa.com/craaudits

    https://capexcpa.com/payroll

  • Yes, we will send you customized financial reports every month in real-time so that you always have a birdseye view of your company.

  • We can handle all your Canada Revenue Agency inbound queries related to your corporation.

    This is available 24/7 so we miss no CRA calls.

    IF the CRA calls you can request them to just call us at 416.903.4040 and we’ll figure out what needs to be done on your behalf. Just say “Talk to my Accountants 4169034040”

    This means you don’t have to deal with the CRA we’ll do that for you and your corporation.

  • You need to register and file HST tax returns if you make more than $30,000 of Revenue in Canada. You may not collect any HST on zero-rated sales such as in the USA (e.g. eCommerce) however you are still required to file HST returns.

    You should file your HST returns as you may be in a refund position if you spent more money on purchases than you made on sales.

    This is really great in the initial stages of incorporation when the expenses are high and the HST refunds can help with Cash Flow.

  • We include 2 personal tax returns as part of our business plans. If you need more personal tax returns filed for your family members please book them using our personal tax meetings.

    It’s one session booked for each Personal Tax Return preparation required.

    https://capexcpa.com/personaltax

  • No. Our monthly plans are built around one fixed fee which includes your corporate tax compliance work.

    Think of us as your spotify/netflix for your corporation. We keep getting better as years go by.

  • Saving our clients’ tax money using the Income Tax Act to work for the benefit of our clients is our default mode.

    If you are interested in maximum tax savings we recommend the GROWTH plan as we have built a special 60-point checklist system which we follow putting you in the lowest tax position legally possible.

  • We follow the CSRS 4200 standard of compilation engagement financial information statements.

    This is the new standard that has been changed after almost 35 years. of no changes. If your accountant isn’t using this Standard for your company then Lenders may not accept the financial statements produced. Please ensure your Accountant is following the latest compliance standards.

    Generally, financial statements are needed for review by shareholders, investors and 3rd party users.

  • Yes, sure the CRA protection is an exclusive feature for our CFO clients.

    In the case scenario the CRA audits or sends any letters to our CFO clients we take care of those at no extra audit charges.

    Our starter or growth clients can book a session IF they get audited. The chances of being audited are really random so we can’t estimate if you will be audited or not.

    What we can guarantee is that we will be there for you and ensure we manage the CRA on your behalf.

    https://capexcpa.com/craaudits

  • CFO analysis is a KPI-driven report assisted and generated by our Robots team. We review the reports and add CFO commentary to the reports before delivering them to our CFO clients every month.

  • We only expect you to take pictures of your receipts using Dext. It’s a receipt management app that keeps you audit proof.

    We also would like it if you can review the monthly reports we will send and if you have any questions please send a email to Support@capexcpa.com

    If we need anything from you we will send you a email with a checklist and remind you until it’s done.

  • Yes. We use a really slick program called Karbon. We send you many reminders to make sure you stay on top and provide us with anything we need to get the job done.

    Such as your bank and credit card statements and other documents related to your accounting.

    https://karbonhq.com/client-management/

  • In Accounting, mistakes happen all the time. It’s very tedious and detail-oriented work. We have created proper systems for checks and balances.

    We do Quarterly quality checks which is completed by CPAs. If any errors are found we fix them and document the error with our Bookkeepers.

    Over a long period of time we understand your business better and become more efficient as the months and years pass by we get better not worse.

    Before we do any finalization of your year-end filings we ensure all the numbers look reasonable and free from material errors. If we can solve the issue we solve it.

  • Yes. We can help you with any Accounting or Tax work related to the USA. We have great CPA partners in the USA who tag team with us.

    We work with many eCommerce clients who do business in the USA and Canada and lean on us for Accounting support.

    Reach out to us and we can chat on your particular situation.

    Book a time using this link